Booking Conditions

How to book

We recommend getting in touch with us a minimum of 3 months before your planned travel dates so we have the best chance of securing your arrangements. Planning your bespoke, private trip to Scotland takes time to get right and there is limited availability of guides and accommodation, especially in the more remote areas.

Once you are happy with the trip we have designed for you we take a deposit payment to confirm your booking.

We strongly recommend that you do not book your flights until you have confirmed your An Turas tour.

An Turas Heritage Expeditions is a trading name of Celtic Tours Ltd.

Payment terms

Payment schedule

  • A deposit payment of 25% of the total trip cost is required to confirm your booking.
  • The balance payment is required 75 days prior to your arrival date

The deposit required may vary depending on the trip, for example if you will be staying in an exclusive use property we generally require a larger deposit to secure arrangements.
Payments are accepted by credit card via secure payment link or by wire transfer.
Payments will be made to Celtic Tours Ltd, of which An Turas Heritage Expeditions is a trading name.

Booking terms

Availability of Services
All arrangements and services are subject to availability at the time of you confirming your trip. If we are unable to make the arrangements originally quoted we will work with you to provide alternative options or alternative dates.

Travel Insurance
It is a condition of your booking that you ensure you have adequate personal travel insurance to cover your trip.
For your own peace of mind we strongly recommend that you arrange adequate travel insurance to cover your trip including cover for cancellation, lost baggage and personal liablilty to cover you for any activities that you will undertake.

Cancellation Policy
Should you need to cancel your trip, the following cancellation fees apply:

  • 76 days or more before travel – 25% of the trip cost 
  • 75-31 days before travel – 50% of the trip cost
  • 30 days or less before travel – 100% of the trip cost

Certain elements of the trip may not be amended once they are confirmed, and therefore could incur a 100% cancellation fee for that specific element you choose to cancel or amend it at any point.

Ensuring you have adequate travel insurance to cover yourself for trip cancellation is strongly advised.

Changes by You
You may request to make changes to your trip up to 75 days prior to departure. Any changes you make may result in a change to the trip price.

Requests to change your departure date made within 75 days of departure are treated as a cancellation and cancellation charge will apply.

Should you wish to change your trip dates, the following fees apply:

  • Date changes made up to 75 days out – an admin fee of £250
  • Date changes made less than 75 days out – cancellation fees apply

Changes by Us
If we need to make a change to your booking we endeavour to advise you as soon as possible and provide alternative solutions.
On the rare occasion where we need to make a significant change to your arrangements and are unable to provide a suitable alternative, a full refund of your trip cost may be provided.

Force Majeure
Nor An Turas Heritage Expedtions or Celtic Tours Ltd will be liable for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes (which causes are hereinafter referred to as “Force Majeure”), to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic (including the Covid-19 pandemic), quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, or generalized lack of availability of raw materials or energy.

For the avoidance of doubt, Force Majeure shall not include (a) financial distress nor the inability to make a profit or avoid a financial loss, (b) changes in market prices or conditions, or (c) a party’s financial inability to perform its obligations hereunder.

Data Protection
In order to enable us to process and fulfil your booking, we will ask you to provide us with personal information including name, address, email address, telephone number, details of group members that are travelling, we well as any special needs, health, medical, mobility or dietary requirements. Celtic Tours Ltd is the data controller of any personal information that you provide to us.

In order to ensure that your tour is appropriate for your specific needs that you have disclosed to us, for example, a medical condition or reduced mobility, we may require further details. We will ask for your explicit consent to collect and share this information as necessary with our suppliers in order to make the appropriate arrangements.

We may pass personal information that you provide to us (including health and mobility information as explained above) on to relevant suppliers of your travel arrangements such as hotels, transport companies and local tour operators and destination management companies as necessary.

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